Shipping policy

Shipping Policy

This document sets out the shipping policy that applies to customers who make a purchase at www.magicawo.com  If you have any questions, please contact our customer service team at email -

MAGICAWO
Marine Drive, Ernakulam,
Kerala 682031 , India
Phone: 9188305091
Email: magicawocare@gmailcom

Shipping Options Delivery Costs

Currently, we offer free shipping. But in some cases, we will charge fees depending on product, quantity, and location

Order Processing Time

All orders placed are processed and dispatched within 7 days. Time may vary if the product is customized or if any restrictions from the government control or depending on the shipping Partner.

As some of the products in our listings are handcrafted, customized delivery time depends on product availability, Making, and customization time. Also, products will have some minor differences from the pictures shown as most of them are handcrafted.

Delivery time

we strive to provide a seamless and efficient delivery experience for our customers. our standard delivery time will be 3 to 10 business days.-Occasionally, delivery delays may occur due to unforeseen circumstances such as weather conditions, holidays, or customs processing for international orders.
- We will notify you of any significant delays via email.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return refund policy for detailed information about our processes.